Delta Controls products are manufactured by Delta Intelligent Building Technologies (Canada) Inc. (DIBT) and warranted to be free from defects in workmanship and material for a period of twenty-four (24) months from the date of shipment to the Delta Partner, traceable through the unique serial number on each product.
DIBT will provide, without charge, parts and factory labour to remedy any defect or to replace a defective component at our discretion.
Any claim made pursuant to the Limited Warranty must be made in writing and received by DIBT within thirty (30) days after discovery of the defect.
The warranty is contingent upon the proper installation, use and maintenance of the products and will be void in the event of any unauthorized repair, disassembly, or any modification other than normal modifications that are described in Delta’s guidelines and/or specifications.
The Limited Warranty does not cover any adjustment, repair, or replacement that may be required because of:
- accident,
- unusual physical, electrical, or electromechanical stress,
- lightning strike,
- neglect,
- misuse,
- failure of electrical power, environmental air conditioning, humidity control, transportation, or rotating media not manufactured by DIBT,
- the operation with media not meeting or maintained in accordance with Delta’s guidelines and/or specifications,
- acts of God,
- any other causes resulting from other than ordinary use.
The Delta Partner will promptly return to DIBT, freight prepaid any component of any product that has failed during the warranty period. If examination reveals any manufacturing defect, DIBT, at our discretion, will either repair or replace the component and return it to the Delta Partner, freight prepaid.
After the warranty period, DIBT will continue to provide support/repair service for all manufactured products for a period of not less than ten(10) years from the date of sale. If the product cannot be repaired, DIBT will supply (at Partner cost) a functionally compatible product that is equal or equivalent.
Jev Baranovskyi
Quality Assurance Manager
Delta Intelligent Building Technologies (Canada) Inc.