PRIVACY POLICY

WHO WE ARE

Delta Controls is one of largest independent manufacturers of building automation controls & systems with 300+ distributors in over 80 countries. This website is owned and maintained by Delta Controls.

Delta Controls Inc.
17850 – 56th Avenue, Surrey,
British Columbia, Canada V3S 1C7

Our website address is: www.deltacontrols.com

YOUR PRIVACY & SECURITY MATTERS TO DELTA CONTROLS

Your privacy is important to us. We work hard to protect your personal information from unauthorized access, alteration, disclosure or destruction of information that we hold. We restrict access to your personal information to our employees, contractors and service partners who need to know in order to process / provide services to you. We protect your personal information the same way as we protect ours from hacking, unlawful leaking, and any malice theft done by any third party. We will keep your personal information, until you unsubscribe our newsletter or when we accept your removal request in writing by e-mail.

TABLE OF CONTENTS

DELTA CONTROLS WEBSITE PRIVACY POLICY

WHAT PERSONAL DATA WE COLLECT & WHY

1. MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2. COOKIES

Some of the cookies we use are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site, and to facilitate Google Analytics. We also use permanent cookies to enable users to store certain browser settings (like dismissing the cookie warning, or disabling features like Youtube videos or Google Analytics.)

When you register and/or log in to the site, we will also set up several cookies to save your login information and your screen display choices. These cookies may contain personal information such as user IDs. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Interacting with external services such as embedded Youtube videos will additionally set cookies at the time of interaction (e.g. clicking on a video.)

Find additional options and information here:
Cookie & Privacy Settings

3. EXTERNAL SERVICES & EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. Youtube videos, Google Maps, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page:




4. GOOGLE ANALYTICS 

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For the purposes of this website and Privacy Policy, Google Analytics is the data processor and we are the data controller.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is transmitted to a Google server and stored there based on Art. 6 (1) (f) GDPR. We (data controller) have a legitimate interest in analyzing user behavior to optimize both our website and its advertising.

Google will use your information on behalf of us to evaluate your use of the website, to compile reports on website activity and to provide other services regarding website activity and Internet usage for the data controller.

We have activated the IP anonymization feature on this website. Your IP address will be truncated prior to transmission to Google servers so that no personally identifiable information is processed. The anonymous IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

5. OBJECTING TO THE COLLECTION OF DATA

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:


6. SITE SEARCHES

All searches performed using the internal site search are logged in the database, including the following information: the search query, the number of hits found, user ID for users who are logged in and date and time.

HOW WE PROTECT YOUR DATA & WHO WE SHARE IT WITH

1. HOW WE PROTECT YOUR DATA

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

2. WHAT THIRD PARTIES WE RECEIVE YOUR DATA FROM

None at this time.

3.  WHERE WE SEND YOUR DATA

At this time, your anonymous data is sent to Google Analytics for the purposes outlined above.

4. WHAT AUTOMATED DECISION MAKING AND/ OR PROFILING WE DO WITH USER DATA

None at this time.

5. HOW LONG WE RETAIN YOUR DATA

For users that register themselves and/or log in on our website, we store the personal information they provide in their user profile. We also store user IDs for internal search results. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

If you have any questions or concerns about your data use, or you wish to have your data erased, please contact privacyofficer@deltacontrols.com

7. DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Delta Controls and, while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Delta Controls. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Delta Controls takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

DELTA CONTROLS COMPANY PRIVACY POLICY

1. PURPOSE

Delta Controls is committed to safeguarding the privacy of the information that we gather concerning you (“Personal Data”) as our customers, vendors or job applicants (“you” or “Website User”).

This Privacy Policy (“the Policy”) aims to explain how Delta Controls processes Personal Data through this website and other Delta Controls products and services.

2. PERSONAL DATA DELTA CONTROLS COLLECTS AND PROCESSES

We collect Personal Data from you, in order to provide newsletters, technical support, application services, events, and product information to you. If you are a job candidate, we collect Personal Data from you to review your qualifications for the job and to communicate with you regarding the job you applied for.

We collect and process the following Personal Data obtained directly from you:

  • We ask for your name, e-mail address, telephone number, company name, company address and job position when you sign up for newsletters, request technical support through our website, require specific applications or setup an account on Passport, ZenDesk or Constant.
  • If you are a user of any of our Partner Forums we will collect data about your activities within the Partner Forum including the date you joined the Partner Forum, how many times you have submitted postings and when was the last time you last visited. Your chosen preferences will be stored within the Partner Forum to determine who can view your activities or who can contact you directly, as well as how often you want to receive news and updates related to the Partner Forum you belong to.
  • We ask for your name, e-mail address, physical address, details about your qualifications and job history to determine your fit for the position you are applying for.
  • We automatically collect Personal Data in our server logs when you use our services. The Personal Data we collect includes:
    • Name, job title, business email and physical address;
    • Telephone log information such as phone number, time and date of calls, duration of calls, routing information and types of calls;
    • IP address;
    • Time and date of your login;
    • Browser type; and
    • Pages you have viewed

If you are a job candidate, in some instances we collect and process your Personal Data obtained indirectly through recruiters that we work with if you provided the recruiters with your Personal Data.

We will not collect Personal Data from public sources such as social media or through search engines unless you provide a reference to any social media or online portfolio or profile throughout the recruiting process.

Once you are shortlisted as a candidate for a specific job, we will request further Personal Data such as references from past jobs or background checks, depending on the type of position you are applying for.

3. HOW WE SHARE PERSONAL DATA

 We disclose your Personal Data to third parties associated or affiliated with Delta Controls under the following circumstances:

  • Service partners
    • These are third party companies that provide and process the Personal Data for the services discussed in Section 2 on behalf of Delta Controls.
    • In the case of applications, we share your Personal Data in order for the service partner to set up your account.
    • For job candidates we share your information with recruiters if this is the medium that we got your job application from.
  • Associated enterprises or Delta Control affiliates
    • We provide your Personal Data to our associated enterprises or Delta Control affiliates for processing or storage purposes.
  • If you are a job candidate and you have applied through a recruiter, we will share your Personal Data with the recruiter, including results of the interview process.
  • Legal requirements
    • We will disclose your Personal Data in order to:
      • meet any applicable laws, regulations, legal processes or enforceable governmental requirements;
      • ensure the integrity of our services and to prevent fraud or technical issues

4. LINKS TO OTHER WEBSITES AND SAFETY OF COMMUNICATIONS

Our website contains links to easily enable you to visit other websites of interest. However, once you leave our website, you should note that we do not have any control over the security of the other website. Therefore, we cannot be responsible for the protection and privacy of any Personal Data which you may provide while visiting such websites, since those websites are not governed by this Privacy Policy. You should exercise caution and review the Privacy Policy applicable to the website you are visiting.

Also note that Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, Delta Controls cannot ensure the security of data (whether it is Personal Data or not) you transmit to us and cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alternation, or destruction of data by any third party.

5. YOUR PERSONAL DATA RIGHTS

Subject to any legal constraint or exception, you have the right to request access, correction, deletion or restriction of processing of any Personal Data we hold about you.

All requests to exercise your Personal Data rights must be submitted through email to the address stated in the Contact Us Section below.

Once we receive your request, we will request that you verify your identity before we can act on your request.

If we determine that your request cannot be honoured due to any legal exemptions, we will inform you of the particular legal or contractual requirements that prevent us from following through on your request.

6. WITHDRAWAL OF CONSENT

In the case of our newsletter, we will request your consent to send you these communications. If you wish to unsubscribe from these newsletters, you may find the “SafeUnsubscribe” link at the bottom of the newsletter.

7. SECURITY

We work hard to protect your Personal Data from unauthorized illegal or accidental access, alteration, disclosure or destruction. We maintain appropriate technical and organizational safeguards to protect it from hacking, unlawful leaking or theft.

We restrict access to your Personal Data to only the employees, contractors and service partners who need to know in order to process or provide services to you.

8. COOKIES USAGE

 Some of the cookies we use are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site, and to facilitate Google Analytics. We also use permanent cookies to enable users to store certain browser settings (like dismissing the cookie warning, or disabling features like Youtube videos or Google Analytics.)

When you register and/or log in to the site, we will also set up several cookies to save your login information and your screen display choices. These cookies may contain personal information such as user IDs. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Interacting with external services such as embedded Youtube videos will additionally set cookies at the time of interaction (e.g. clicking on a video.)

Find additional options and information here:
Cookie & Privacy Settings

9. CONTACT US

Delta Controls welcomes your questions and comments about our Privacy Policy or how we manage your Personal Data. You may contact our Privacy Officer to pose your questions or exercise your Personal Data rights at:

Delta Controls Inc.

Attention: Privacy Officer

17850 – 56th Avenue, Surrey, British Columbia, Canada V3S 1C7

Phone:          1 604.574.9444
Toll Free:      1 800.335.8221

Email:           privacyofficer@deltacontrols.com

10. EU INDIVIDUALS RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

If you reside in the EU and want to lodge a complaint with a Supervisory Authority (Data Protection Authority) you may do so in the Member State where you reside, where you work or where you may have experienced an issue with the processing of your Personal Data.

11. CHANGES

Our Privacy Policy may change from time to time. We will post any changes on our website and update the effective date of when the changes take place.

Effective Date: October 18, 2019